Welcome to Customer Support. As we get feedback we'll add more information to this section. If you have a question that is not answered here, please contact us and we'll get back to you as soon as possible.

Click here to learn more about BullandTerrier.com.

• Shipping Information
• Returns & Exchanges
• Email Correspondance
• Decal Application Instructions

We offer multiple shipping options for delivery within the US only. In stock items will be processed within 2 business days. Expedited (2-Day/Next Day) orders placed by 12pm PT will be processed within 1 business day. To calculate estimated delivery date add processing time to transit time. For example, an item that's processed in 2 business days and shipped using Standard shipping (1-5 business days) will arrive in 3-7 business days.

Items which are pre-ordered or backordered can sometimes take an additional 2-4 weeks to ship. Expedited orders will ship first. We're stocking up on all our items to eliminate backorders in the future, but they still do occasionally occur; we appreciate your patience.

Notes:

• If ordering 2 or more items from multiple shipping categories, you will be charged the first item fee of greater value.
• Tracking is available for all shipments. Sign in to your account to track a shipped order.

Shipping and handling charges and transit times are as follows:

If you have a question about your order, or if you haven't received your order within 3 weeks, contact us and we'll get back to you with an answer as soon as humanly possible.

If you want to return an item, contact us with the details. We'll be happy to exchange unworn shirts if you've ordered the wrong size, but you'll need to pay for shipping for the return and for the new item. We're sorry but shipping charges are not refundable.

You will receive an automated confirmation email from us upon ordering, and another email when your order ships. That's it! If you want to sign up for our newsletter, you'll need to opt-in separately. We don't want you to receive any more emails than you want to.